1. Who is responsible
WEEBPOLL TECHNOLOGIES INDIA PRIVATE LIMITED, registered at C/o Shri Parsa, Udaipur, Lakhanpur (Surguja), Chhattisgarh, India, 497116, operates Baremont and is responsible for your personal data. We process it in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
2. What we collect
- Account details: name, email address, phone number, postal address, company name and GSTIN if you give one.
- Billing records: invoices, the payment method type and transaction references. Card and bank details are handled by our payment gateway and are not stored by us.
- Technical data: IP addresses used to log in, browser type, panel activity logs and network usage of your services.
- Support conversations: the content of tickets and emails you send us.
We do not inspect the data stored on your servers, except where needed to investigate abuse, when you ask us to, or when the law requires it.
3. Why we use it
- To create your account, provide the services you order and send invoices.
- To prevent fraud and abuse, including verifying identity before activating services.
- To answer support requests and send service notices such as maintenance and billing reminders.
- To meet legal duties, including tax records and lawful requests from authorities.
We send marketing email only if you agree to it, and every such email has an unsubscribe link.
4. Who we share it with
- Payment gateways and banks, to process your payments.
- Data-centre and network providers, only as far as needed to run your services.
- Email and support tools that help us talk to you.
- Government authorities, when the law or a valid order requires it.
We never sell personal data.
5. Cookies
Our website and client panel use cookies that are needed to keep you logged in and to remember your preferences. We do not use advertising cookies.
6. How long we keep it
Account and billing records are kept while your account is open and afterwards for as long as tax and accounting law requires, usually eight years. Logs are kept for up to 12 months. Data on a cancelled server is deleted when the service ends.
7. How we protect it
Access to customer data is limited to staff who need it, protected by two-factor authentication and logged. Connections to our website and client panel are encrypted with TLS.
8. Your rights
You can ask to see, correct or delete your personal data, withdraw consent you gave us, and nominate someone to act for you. Some data we must keep by law, such as invoices. Write to [email protected].
9. Grievance officer
Grievance Officer, WEEBPOLL TECHNOLOGIES INDIA PRIVATE LIMITED, C/o Shri Parsa, Udaipur, Lakhanpur (Surguja), Chhattisgarh, India, 497116. Email [email protected]. We acknowledge complaints within 24 hours and resolve them within 15 days. If you are not satisfied, you may complain to the Data Protection Board of India.
10. Changes
If we change this policy, the date at the top of the page changes, and we email account holders about any material change.